The screening you're paying offshore for. In your voice. At a third of the cost.
BPOs and customer support teams hire the same role thousands of times. Taskflow Recruit replaces your offshore screening team with one AI interviewer — same rubric every call, every shift, every language, 24/7.
You're paying your BPO to do what an AI does better.
Customer support hiring is volume hiring. You're filling tier-1 reps, bilingual specialists, sales development reps, and collections agents — often hundreds at a time.
Your current playbook: pay an offshore BPO $12–20 per phone screen, wait 5–10 days for transcripts, accept the quality drift from cohort to cohort, and renew at 8–15% higher every year. Or run an in-house team in a low-cost market and absorb the management overhead. Or just don't screen — let the candidate fail in week one of training.
None of these scale.
One screen. Every shift. Every language. Always.
- Replace 5–50 seat offshore screening teams with one AI interviewer
- Bilingual native: Spanish, Tagalog, Portuguese, Mandarin, plus 45+ more — same cost as English
- 24/7 availability across global time zones — no shift gaps, no holiday outages
- Same rubric every call: no agent training, no cohort drift, no quality slip
- Transcript + score to your ATS in <5 minutes
- Built for the volume of BPO hiring: hundreds to thousands of screens per month
Figures shown reflect early customer data and platform benchmarks; actual results vary by role and volume.
Before and after.
- STEP 01Before: 6 agents, 3 time zones
Cohort drift, training churn, English-only or premium for bilingual.
- STEP 02After: 1 AI interviewer
Same rubric every call. Every shift. Every language. 24/7.
- STEP 03Sub-5-minute SLA
Transcript and score in your ATS before the candidate hangs up the phone.
- STEP 04Flat per-call pricing
No annual escalators. No language premiums. No setup-per-cohort.
In-house, offshore BPO, or Taskflow.
Comparison reflects publicly available product information and pilot customer reports as of 2025.
Questions we get every week.
We're under contract with our BPO. Can we run parallel?
Yes — most BPO customers run a 60–90 day parallel pilot on a subset of roles before fully transitioning.
What about collections agents specifically — different compliance?
We have a dedicated collections-agent rubric (FDCPA-compliant screening, regulatory awareness). One of our deeper vertical workflows.
How do you handle high-volume seasonal surges (e.g. holiday support hiring)?
Volume scales linearly. Most BPO customers ramp 5–10x during Q4; no per-call overhead change.
Bilingual at the same cost — really?
Yes. Pricing is per-call, not per-language. Spanish costs the same as English.
What about cultural fit for offshored support roles (e.g. U.S. customers being served by Philippines reps)?
We score cultural communication style as a rubric dimension when relevant. Cultural-fit scoring is configurable based on your customer base and brand voice.
Run a parallel pilot against your current BPO.
30 minutes with a Taskflow founder. Bring your current BPO's monthly volume and per-call cost; we'll model the parallel pilot.